- Protection of privacy
Tackle Your Feelings is a joint venture among Z Zurich Foundation, Zurich Financial Services Australia Limited (ABN 11 008 423 372), AFL Coaches Association (ABN 37 879 561 398) and AFL Players’ Association (ABN 25 695 792 819) (“Participants”).
Your privacy is important to Tackle Your Feelings. This
Policy has been developed for you to understand how Tackle Your Feelings
collects, uses, communicates, discloses and makes use of your personal information. Tackle Your Feelings will collect and use
appropriate,, the privacy policies of each of the Participants.
Personal information is information that identifies you or
could identify you. Tackle Your Feelings
is required to comply with Privacy Act 1988 (Cth) including the Australian
2. Collection of Personal Information
Tackle Your Feelings collects personal information directly
from registrations and forms that you complete and provide to Tackle Your
Feelings, your use of the Tackle Your Feelings Website, and other information
provided by you and/or your agent to Tackle Your Feelings and/or any of the
Participants in connection with Tackle Your Feelings, including by email. The personal information that the Tackle Your
Feelings program may collect and hold includes, but is not limited to:
2.1.1. Your name,
address, gender, date of birth, occupation, email and other contact details;
2.1.2. Bank account
about your physical, mental and psychological health;
details and status;
about your dealings with Tackle Your Feelings
2.1.6. Your IP
2.1.8. Details of
items ordered or purchased from the Tackle Your Feelings; and
details including ABNs and general client lists provided to Tackle Your
By providing personal information to Tackle Your Feelings
you consent to that information being collected, used, disclosed and stored in
Tackle Your Feelings may use “cookies” on its
website(s). A cookie is a small text file that Tackle Your Feelings may place
on your computer. Usually, cookies are used as a means for our websites to
remember your preferences and are thus designed to improve your experience on
the Tackle Your Feelings website(s). Cookies may collect and store personal
information about you.
You can configure your browser to accept all cookies, reject
all cookies, or notify you when a cookie is sent. Each browser is different, so
check the “Help” menu of your browser to learn how to change your
remove or reject specific cookies from our website(s) or linked sites, then you
may not be able to gain access to all of the content and facilities on our
When you visit and browse the Tackle Your Feelings website,
the website host and some third party service providers may collect information
for statistical, reporting and maintenance purposes.
information is used to administer and improve the performance of the Tackle
Your Feelings website(s) and will not be used to identify you. The information
2.3.1. the number
of users visiting the website and the number of pages viewed;
2.3.2. the date,
time and duration of a visit;
patterns of individuals accessing the website;
2.3.4. the IP
address of your computer; and
2.3.5. the path
taken through the website.
Tackle Your Feelings uses website analytic services to help
analyse how you use the Tackle Your Feelings website(s) (Website Analytics).
Website Analytics generate statistical and other information about website use
by means including but not limited to cookies which are stored on users’
computers. The information generated is used to create reports about the use of
the Tackle Your Feelings website(s). The Tackle Your Feelings third party
providers of these services may store this information.
Tackle Your Feelings treats personal information that may be
obtained through cookies and any other information supplied to us (for example
3. Information from Third Parties
Tackle Your Feelings will also collect personal information
that is given to it by a third party in the course of its business. In many cases Tackle Your Feelings will
collect personal information from the Participants. This information forms part of the personal
information described in this Policy.
Tackle Your Feelings will not intentionally solicit personal information
that has been unintentionally disclosed by you to a third party.
4. Use and Disclosure of Personal Information
Tackle Your Feelings collects, holds, uses and discloses
personal information for purposes including, without limitation, to:
products and services to you to manage and account for products and services
and to improve products and services;
4.3. In the
provision of member services including under the Tackle Your Feelings programs;
4.4. To manage
the Tackle Your Feelings relationship with you including your membership of the
Tackling Your Feelings program
you with information about events, products and services that may interest you;
internal business operations of the Tackle Your Feelings program;
and market the Tackle Your Feeling’s program events, products and services
including by distributing newsletters, publications, invitations, offers and
other communications by various mediums; and
and manage the Tackle Your Feeling’s website and provide you with access to
Tackle Your Feelings may also disclose personal information
to third parties, including but not limited to, the Participants and external
service providers in connection with the purposes detailed above. Tackle Your Feelings will take reasonable
steps to ensure that these third parties comply with privacy legislation.
Tackle Your Feelings may also disclose personal information
where it is otherwise permitted to do so by law. Tackle Your Feelings may also notify you of
other purposes for which your personal information will be used at the time at
which Tackle Your Feelings collects your personal information.
You consent to Tackle Your Feelings using your personal
information for any of the matters detailed above or any other matter notified
to you at the time at which personal information is collected. You also consent to Tackle Your Feelings
contacting you with such information by means of post, email, SMS and
telephone. Tackle Your Feelings will not
otherwise disclose personal information without your permission unless a
into with us or required or authorised by law including without limitation the
Australian Privacy Principles under the Privacy Act 1988.
5. Information Security
Tackle Your Feelings will take reasonable steps to protect
all personal information within its direct control from misuse, interference,
loss or unauthorised access, modification or disclosure. Tackle Your Feelings
will take reasonable steps to hold information securely and an electronic or
physical form in accessed controlled premises or in database requiring a
password for access.
Tackle Your Feelings will store personal information on data
servers controlled by the Tackle Your Feelings and which are located within
Australia. In addition, Tackle Your
Feelings may also store personal information in a physical form either in its
secure offices or secure archive facilities within Australia.
6. Accuracy of Personal Information
Tackle Your Feelings takes all reasonable precautions to
ensure that the personal information that it collects, holds, uses and
discloses is accurate complete and up-to-date.
However, Tackle Your Feelings relies on the accuracy of personal
information provided to it both directly and indirectly. Please contact Tackle Your Feelings via email
if any of your personal information held by Tackle Your Feelings is inaccurate.
7. Contacting Tackle Your Feelings
access to and seek the correction of your personal information held by Tackle
Your Feelings at any time;
7.2. Make a
complaint in relation to a breach of privacy;
7.3. Submit a
by contacting Tackle Your Feelings via email at firstname.lastname@example.org
Any request for access to your personal information must be
made in writing. This is for security
purposes. You will be required to
provide proof of identity in order to obtain access to your personal
At all times privacy complaints will be treated seriously
and dealt with in a confidential manner.
Tackle Your Feelings may determine, in its discretion, to
update this Policy from time to time. If
Tackle Your Feelings varies this Policy, it will provide the revised policy on